Medical Information

Article 98 of EC Directive 2001/83 states that:

The marketing authorization holder shall establish, within his undertaking, a scientific service in charge of information about the medicinal products which he places on the market.

This is echoed in the European directive on advertising of medicinal products (92/28//EEC) and the ABPI code of practice.

We are able to offer a range of services including the following:

  • Call handling (including out of hours) for medical enquiries including drug safety adverse reaction reports via various media i.e. Phone, fax or letter and each one will be responded to in a professional way whilst adhering to pre-agreed.

  • Production of Frequently Asked Questions (FAQs).

  • Standard Company responses to medical enquiries.

  • Develop and maintain a current knowledge of products and disease states.

  • Develop specialist knowledge regarding the body of medical/scientific information for all company and competitor products.

  • Medical Information and Safety updates to Company Sales Representatives and Partners.

  • Establish and maintain Medical Information library.

  • Articles relating to disease treatments (new rationales for treatments of the diseases for the Company products).

  • Medical writing support for sales and marketing promotional material.

  • Aid with promotional (advertising) literature production and sign off.


For more information please contact us at